Help Center
Go to auctionninja.com
Report an Issue
Seller Resources
Seller Resources
Navigating the Seller Dashboard
Creating an Auction
Operations
Basic Bidder Support
Seller FAQ
Account Set-up & Policies
Auction Set-up & Launch
Post Auction Options & Policies
Procedures & Operations
Marketing & Advertising
Bidder Resources
Account Setup & Registration
Bidder FAQ's
Communications Preferences
Bidding Explained
Glossary of Auction Terminology
Back to home
Help Center
Seller Resources
Seller Resources
Navigating the Seller Dashboard
Creating an Auction
Operations
Basic Bidder Support
Seller FAQ
Account Set-up & Policies
Auction Set-up & Launch
Post Auction Options & Policies
Procedures & Operations
Marketing & Advertising
Bidder Resources
Account Setup & Registration
Bidder FAQ's
Communications Preferences
Bidding Explained
Glossary of Auction Terminology
Seller Resources
Everything you need to get up and running with AuctionNinja.
How to integrate Authorize.net
Post Auction Options
Optimizing Sales on AuctionNinja
Navigating the Seller Dashboard
Settings: Complete Account Setup
How to Integrate Stripe as Your Payment Processor
Clients
Reports
Inventory
Banners
Managing Customer Feedback
Static Pages
Admin Management
See more
Creating an Auction
How do I create a new auction?
What should I name my auction?
What is the Auction End Time?
What sale type should I select?
How are sales tax collected?
What is the buyers premium?
What is Time Between Lots?
Who is the auction representative?
Extra options: Minimum Starting Bid
Extra options: Post Auction as Coming Soon
Extra Options: Send a copy of winning invoices to my email
Extra Options: Send Auction Alert
How do shipping options impact my sale?
What are the Special Instructions?
How do I write an auction description?
What is the main photo of my auction?
Post auction options: What is a preview?
Pickup Location: What does "Name" mean?
Pickup Location: What does Private Residence mean?
Pickup location: How do I communicate the pickup address to my bidders?
How do I set the pickup time?
What should I include in the pickup notes?
How do I make shipping available?
Auction Checklist
Items not cataloged/ Items not photographed/ Featured Images not set
See more
Operations
Selling to the Under Bidder
USPS Shipping
Adding Charges to Existing Orders
Auction Sort
Email Winning Bidders
Importing Inventory and Photos via FTP
Deleting Lots
Deleting Bids
Refunds
Chargebacks and disputes
Messages on AuctionNinja
What is a processor gateway?
What is a payment processor and what are my options?
See more
Basic Bidder Support
How do bidders pay an unpaid invoice?
Can bidders see the bid history of an item?
How do bidders add a new payment method?
What do the different account statuses mean?
What do bidders see on mobile?
How can sellers troubleshoot login issues?
Can bidders check their bid history?
See more
