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Help Center
Bidder Resources
Seller Resources
Navigating the Seller Dashboard
Creating an Auction
Operations
Basic Bidder Support
Seller FAQ
Account Set-up & Policies
Auction Set-up & Launch
Post Auction Options & Policies
Procedures & Operations
Marketing & Advertising
Bidder Resources
Account Setup & Registration
Bidder FAQ's
Communications Preferences
Bidding Explained
Glossary of Auction Terminology
Estate Sale Member Resources
Bidder Resources
Account setup & registration, managing payment methods, pickup & shipping and other FAQ's
Account Setup & Registration
What is my dashboard?
How do I update my credit card?
How do I update my state tax certification / reseller certificate?
I'm moving/downsizing/having a tag sale. Can I list my sale with AuctionNinja?
Bidder FAQ's
Do you ship?
I am the winning bidder and now realize that I don’t want my items. That’s ok, right?
What if I have a last minute emergency and have to change pick-up time?
I won some items, where do I pick them up?
I won an item in an auction, what now?
Can I pay by cash or check at pick-up?
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Communications Preferences
How do I build my own newsletter options?
How can I opt-in to receive AuctionNinja sale notifications in my area?
Bidding Explained
What is extended bidding?
My max bid was the same as the winning bid (tie bid), yet someone else won it. Why?
Why was I outbid by an amount less than the next minimum increment?
Sometimes I'm immediately outbid. Why?