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  3. Post Auction Options & Policies

How do I handle chargebacks and card disputes? 

Learn how to handle friendly fraud.

 



CLICK HERE to read our blog article about chargebacks and disputes. 


CLICK HERE to read Stripe.com’s info on charge disputes. 


  • Bidders should ALWAYS sign invoices for local pickup sales.
  • Ask bidders to bring a photo ID, and/or the physical credit card used to complete the transaction when picking up high value items. 
  • Sellers can add these instructions under the “win email notes.” 

Sellers can request that bidders send a copy of their signed invoice via email if a 3rd party shipper is picking up the goods.