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How can I run a smooth pickup?

Pickup can be chaotic but it doesn't have to be. 

Pickup is crucial to the bidder experience. Make sure bidders leave feeling good about their purchase. CLICK HERE to learn more!

Here are some key takeaways:

  • Ensure that your pick-up details and policies are clearly stated on your website and in your terms and conditions.
  • Print out all your winning bidders' invoices the day before pick-up. Request that bidders sign these invoices before leaving the premises with their purchase. 
    • Sellers can also ask that bidders bring a photo ID to pickup. This confirms identity and could prevent issues in the future.
  • If possible, sellers should pre-organize by bidder order, grouping items that were purchased together.